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Multi-Location Restaurant Group — Online Ordering & Growth Platform

Complete digital transformation for a multi-location restaurant group: custom online ordering with real-time kitchen display, table reservations, loyalty rewards, and integrated marketing — driving a 180% increase in online orders within 60 days.

Verified Case Study: Results shown are from an actual client engagement. Individual results may vary based on project scope, industry, and market conditions.

Multi-Location Restaurant Group — Online Ordering & Growth Platform case study screenshot

📊 Key Metrics & Results

180%

Online Orders

Increase in first 60 days

45%

Revenue Growth

Overall revenue increase

3x

Social Reach

Social media reach expansion

<4 wks

Time to Launch

From concept to live system

180% online order increase

45% revenue growth

3x social media reach

Launched in < 4 weeks

🎯 The Challenge

A growing Tampa Bay restaurant group with multiple locations was hemorrhaging revenue to third-party delivery platforms charging 25-30% commissions. They needed their own online ordering system, a way to manage reservations across locations, and a loyalty program to keep customers coming back — all without disrupting daily operations.

💡 Our Solution

We built a fully custom online ordering platform with real-time kitchen display screens, multi-location table reservations, and an integrated loyalty rewards program. The system handles payments via Stripe, sends automated order confirmations, and includes a marketing dashboard for targeted promotions. We launched the complete system in under 4 weeks with zero downtime.

🛠️ Tech Stack

Next.jsNode.jsPostgreSQLStripeGoogle Maps APIPush Notifications

⏱️ Timeline

Under 4 weeks from kickoff to launch

📅 Project Timeline

Week 1

Discovery & Strategy

Deep-dive into menu systems, POS integration requirements, and multi-location workflows. Mapped customer ordering journey and kitchen display needs.

Week 2

Design & Prototyping

Created mobile-first ordering UI with menu customization, real-time kitchen display mockups, and reservation flow. Owner approved designs in 2 days.

Week 3

Core Development

Built custom ordering engine with Stripe payments, real-time kitchen display system with WebSockets, multi-location table reservations, and loyalty points tracking.

Week 4

Launch & Optimization

Deployed across all locations with zero downtime. Trained staff on kitchen displays. Online orders surged 180% within 60 days. Ongoing SEO and marketing optimization.

SaaS Web Pros built us a complete online ordering system with real-time kitchen display, table reservations, and loyalty rewards. Online orders jumped 180% in the first two months. Best investment we've made.

Restaurant Owner

Founder — Restaurant Group

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